Trust Measurement Framework

Overview

The Trust Measurement Framework provides a systematic approach to assessing trust between communities and police.

Recognising trust as a multidimensional and context-dependent concept, the framework combines qualitative and quantitative elements to support a deeper understanding of perceptions, relationships, and social dynamics.

What the framework supports

  • Assessment of trust levels and trends over time
  • Analysis of perceptions and experiences of policing
  • Evaluation of trust-building interventions
  • Evidence-based decision-making and learning

How it is used

The framework is applied across different project activities and pilot contexts, supporting evaluation, reflection, and continuous improvement of trust-based practices.